To return your product, you should mail your product to: 2333 Davie Ave. Statesville North Carolina US 28625

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

* Connie & Co. will not be held responsible for stolen/lost packages. Once your package is marked as delivered via the tracking number, Connie & Co. is no longer liable for refunds or replacements. You will need to contact your local shipping carrier and/or your local law enforcement agency.*